Introduction
In 2017, China’s department store sector witnessed a positive rebound with some
signs of stable recovery. After consecutive years of lackluster sales and dropping
proftability, the sector as a whole has started to reap the benefts of business
upgrading and transformation. The majority of department store operators have
stepped up efforts to construct omni-channel business models, optimize supply
chain systems, enrich merchandise and service portfolios, explore new retail formats
and enhance customer experience. They have actively deployed new technologies
to meet the rapidly changing consumer needs.
For the third consecutive year, Fung Business Intelligence collaborated with China
Commerce Association for General Merchandise (CCAGM) to produce the China’s
Department Stores Report 2017-2018. This year, we are honored to have the
insightful contributions from the Department of Circulation Industry Development,
Ministry of Commerce of the People’s Republic of China in producing this report.
The report analyses macroeconomic data, collects fnancial reports from 85 domestic
department store operators to gauge the sector’s performance in 2017. It also
discusses the key trends and major challenges faced by the sector and addresses
the implications and future outlook of China’s department store sector in the “New
Retail” regime. We would like to express our utmost gratitude to all department
store operators and industry experts who have supported us and participated in the
preparation of this report.。