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II
论文题目：L公司知识型员工激励体系优化研究
专业：工商管理
硕 士 生：崔平丽(签名)
导师：范琦(签名)
摘要
知识经济时代，企业的发展越来越依赖于知识资本和人力资源。企业之间的竞争已
经由传统的产品和资源的竞争，转化为知识、管理和创新等综合要素的竞争。而企业要
想获得竞争力，需要依赖企业知识载体的知识型员工。在这种背景下，如何激励知识型
员工，发挥他们的积极性和创造性，已经成为知识经济时代企业管理者需要认真思考的
问题
L公司是一家以软件研发和技术服务为核心，提供通用产品、行业解决方案、软件
外包、智能化建筑、系统集成和信息服务的高科技公司。近年来，随着公司规模的不断
发展壮大，公司在人力资源管理方面的问题也正逐渐凸显，特别是知识型员工有效激励
不足导致员工工作积极性不高，研究知识型员工的激励体系已成为了该公司急需关注的
重点。本文首先对国内外有关知识型员工激励研究的文献资料进行梳理，对L公司员工
激励现状进行了分析，论文采用问卷调查的研究方法，对该公司知识型员工的激励需求
因素进行了研究。通过调查发现职位晋升、薪资水平、工作成就感、人际关系、能力发
挥是其认为最重要是五个激励因素。通过分析认为L公司当前的激励体系在薪酬福利制
度、绩效考核方式、职业生涯规划、激励方式等方面存在不足。最后，本文结合激励理
论和L公司的实际情况，对L公司知识型员工的激励体系进行了优化，给出了具体的激
励措施和保障措施建议
本文的研究对于L公司了解知识型员工的激励现状，制定有针对性的改进对策具有
直接指导作用，同时对于其他技术型企业的员工激励也具有参考价值
关 键 词：知识型员工；激励因素；激励体系
研究类型：应用研究
III
Subject ：Study on the optimization of incentive system for knowledge workers in L
company
Speciality：MBA
Name ：Cui Pingli (signature)
1nstructor: Fan Qi (signature )
ABSTRACT
In the era of knowledge economy, the development of enterprises is more and more
dependent on knowledge capital and human resources. The competition between enterprises
has been transformed from the competition of traditional products and resources to the
competition of knowledge, management and innovation. In order to gain competitive power,
enterprises need knowledge workers who rely on the knowledge carrier of the enterprise.
Under such circumstances, how to motivate knowledge workers and give full play to their
enthusiasm and creativity has become a serious problem for managers in knowledge economy
era.
L Company is a high-tech company which engaged in software R & D and technology
services. It provides general products, industry solutions, software outsourcing, intelligent
building, system integration and information services. In recent years, with the continuous
development and expansion of the size of the company, human resources management issues
are also increasingly prominent, especially the lack of knowledge workers incentive lead staff
enthusiasm is not high, the research on knowledge staff incentive system has become the focus
of the company's urgent attention. This paper first reviews the literature on knowledge worker
motivation research at home and abroad, and analyzes the status quo of employee motivation
in L company. The survey found that the position promotion, salary level, job achievement
sense, interpersonal relationship and ability play are the most important five motivators.
According to the analysis, the current incentive system of L company has shortcomings in
salary and welfare system, performance assessment method, career planning, incentive mode
and so on. Finally, based on the incentive theory and the actual situation of L company, this
paper constructs a L company's knowledge worker incentive system model, and gives specific
incentive measures and safeguard measures.
This research has direct guidance for L company to understand the motivating status of
knowledge workers and formulate targeted improvement measures, and it also has reference
value for other technology companies' employee motivation.
IV
Keywords: Knowledge Workers; Incentive Factors; Incentive System
Thesis: Application research。
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