TABLE OF CONTENTS US domestic ecommerce // 3-28 Cross-Border ecommerce // 29-43 Pitney Bowes | 20182Pitney Bowes | 20183 Consumer SurveysRetailer Surveys 13,022 consumers in Australia Canada China & Hong Kong France Germany India Japan Mexico South Korea United Kingdom United States 655 retailers in United States United Kingdom Australia Scope of Global Ecommerce Study US DOMESTIC ECOMMERCE Opportunity &battleground: brand-driven post- purchase experiences Pitney Bowes | 20184 。。。。。。