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目前国内外的研究更多从组织因素层面来探索，往往忽视了员工的个体因素对企业的员
工创造力的影响。并且研究更侧重于员工面对工作压力时产生的消极态度与消极行为，研究
结果也倾向于帮助企业员工提前预防心理问题以及克服心理弱点，较少从正面来研究工作中
企业员工的积极心理状态和积极行为的作用。本研究特别针对于杭州互联网企业讨论，以企
业员工正向的积极心理状态为出发点，探讨员工的心理资本与员工创造力的之间的作用，根
据互联网企业扁平化组织特点，有利于促进企业员工之间进行有效的共享机制，并且知识是
创新的前提也是提高员工创造力的根基。所以本文直接加入中介变量知识共享，创建员工心
理资本、知识共享和员工创造力交互作用模型进行讨论。研究方法运用理论分析与实证分析
相结合的方式。前期的文献研究与问卷调查，后期使用统计软件SPSS22.0对数据进行实证分
析。结论显示如下：第一、心理资本及其四维度与员工创造力均显著正相关。第二、心理资
本和其自我效能维度、韧性维度和希望维度与知识共享呈显著正正相关，但乐观维度对知识
共享的显著作用未得到支持。第三、知识共享同其知识共享行为维度与员工创造力显著正相
关，而知识共享意愿与员工创造力的正相关关系不显著。第四、知识共享在心理资本与员工
创造力之间起到部分中介作用
最后本文依据研究结果，分析原因已经提出为我国互联网企业提升创造力提供借鉴和建
议
关键词：心理资本，员工创造力，知识共享，互联网企业
II
ABSTRACT
As new elements such as artificial intelligence and the Internet plus continue to come into new
economic structures, Internet companies have mushroomed. Internet enterprises generally have
strong independent innovation ability, its development depends on innovation.The innovation
capability of enterprises not only enables enterprises to perceive the dual roles of external
development environment and internal technological innovation in this unpredictable Internet era so
as to make appropriate decisions to maintain the operation of enterprises, but also through
technological innovation, process innovation and decision-making innovation make the business get
good development. Therefore, innovation ability is considered as the key factor for the success of
the enterprise and maintaining its competitive advantage. However, traceability of the innovation
ability of an enterprise is the innovation capability of every individual employee that promotes the
enterprise process, that is, employee creativity. Therefore, more and more topics Start to focus on
how to improve employee creativity. However, there is uncertainty in innovation. In the process of
implementing innovation, enterprises will face great risks and will exert pressure on innovation to
the employee level, thus affecting employees' psychological capital.
At present, the research at home and abroad have explored from the aspects of organizational
factors level, which often neglects the influence of individual factors on employees' creativity. And
research focuses more on the employees in the face of the pressure produced by negative attitudes
and negative behavior, the results also tend to help employees to prevent psychological problems in
advance and overcome psychological weakness,less positively study the positive psychological
state of employees at work And the role of positive behavior. This study is especially aimed at the
discussion of Internet companies in Hangzhou. Based on positive positive state of employees, this
study explores the role of employees' psychological capital and employee creativity. According to
the characteristics of flat organization of Internet companies, this study is conducive to the
promotion of employees Between the effective sharing mechanism. Knowledge is the foundation of
innovation and the premise of improving employee creativity. Therefore, this paper directly adds the
knowledge sharing of intermediary variables, and discusses the interaction model of employee
psychological capital, knowledge sharing and employee creativity. The research method uses a
combination of theoretical analysis and empirical analysis.The previous use of literature research
and questionnaire survey, the later use of statistical software SPSS22.0 to carry out the empirical
analysis of the data.The conclusions are as follows: (1) Psychological capital and its four
dimensions are positively and significantly related to staff creativity. (2) Psychological capital and
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its self-efficacy dimension, resilience dimension and hope dimension have significant and positive
correlation with knowledge sharing, but the significant role of optimism in knowledge sharing has
not been supported. (3) Knowledge sharing is positively and significantly related to the dimension
of knowledge sharing behavior to staff creativity, while the positive correlation between knowledge
sharing intentions and staff creativity is insignificant. (4) Knowledge sharing plays a part of
intermediary role between psychological capital and staff creativity.
At the end of the paper based on the results of the study, from the perspective of human
resources to management puts forward the optimized by recruiting and training of employees'
psychological capital and gives employees flattening knowledge communication environment,
provide reference and suggestions for Chinese Internet companies to enhance creativity.
Keywords:Psychological Capital,Employee Creativity,Knowledge Sharing,Internet Enterprises
