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关于建言行为的研究有很多，其影响的因素也很复杂。最早关于建言行为的
研究来自西方国家，多年以后被我国学者引入并在中国市场经济发展的大背景下
进行研究。总体说来，建言行为的影响因素可以分为个体层面、领导层面和组织
层面三大类。本文是从个体层面，以我国某大型电子商务企业的普通员工为对象，
通过对其员工的权力距离取向和集体主义价值取向两方面个人价值观的分析，研
究其与建言行为的关系
本文根据对研究内容的写作安排，共分了文献综述、实证研究和对研究结果
的分析讨论三大版块，用五个独立而关联的章节对整个分析研究过程进行详述
本文主要探讨了在精细化管理推进的当下，怎样能激发员工的积极正面的建言行
为，从而改进企业的管理，让企业在日趋激烈的竞争下长足发展。本文主要通过
对个人价值观的理论分析和现实研究，从员工的权力距离和集体主义取向两大价
值观取向来探讨其对员工建言行为的影响和作用，最后得出结论：员工权力距离
取向与建言行为负相关，员工集体主义取向与建言行为正相关
希望本研究能对互联网企业的管理转变提供理论支持，并对其管理实践起到
一定的启示作用
关键字: 电商企业员工，权力距离取向，集体主义取向，建言行为ABSTRACT
II
ABSTRACT
Since twenty-first century, information technology has changed frequently. After
18th CPC National Congress, the overall reform and innovation has advanced
thoroughly, and economic system reform has continued to promote, which brought
about innovation and growth of the business management system. At the same time, in
the 50s of last century, the modern enterprise management concept, which originated
from the delicacy management of developed countries, was highly praised, which
provided a good development direction and theoretical support to change the
extensive-management mode for China. The leadership and staff of the enterprises as
the two carriers of the delicacy management of enterprises, their behavior on the
development and transformation of enterprises is of great importance. How to fully
stimulate their initiative, so as to offer suggestions and pass advices for the development
of enterprises, innovation and development for the enterprises to produce a new thrust,
has become a new focus of enterprises and related scholars.
There are a lot of researches on voice behavior, and the factors are complex. The
earliest study on voice behavior is from the western countries. After many years,
Chinese scholars brought the concept of voice behavior in and started to study it under
China’s market economy. More generally, the influences of voice behavior can be
divided into three categories: the individual level, the leadership level and the
organizational level. We choose ordinary employees in a Chinese large e-business
enterprise as object of the research, and analyze power distance orientation and
collectivism orientation, two aspects of individual values to discuss their relationship.
According to the writing thought, the paper is split into three sections: literature
review, empirical analysis and results exploration. There are five independent and
associated chapters to expatiate on the analysis process. This paper mainly discusses
how to stimulate the positive behavior of the staff to improve business management,
and obtain considerable development in more and more drastic competition. Through
theory and practical study on two aspects of individual value orientation, this paper
explores their influence and effect on employees&39; voice behavior and finally draws the
conclusion: employee power distance orientation and voice behavior is a negative
correlation, and employee collectivism orientation and voice behavior is a positiveABSTRACT
III
correlation.
It is expected my research can offer some reference to enterprises management,
and will play a certain role in the management practice.
Keywords: employees in e-business enterprises, power distance orientation,
collectivism orientation, voice behavior.目 录
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目 录
第一章 绪论....1
1.1 研究背景 ...... 1
1.1.1 研究的现实背景 ......... 1
1.1.2 研究的理论背景 ......... 2
1.2 研究目的和意义 ........ 3
1.2.1 研究目的......... 3
1.2.2 研究的意义 ..... 3
1.3 研究方法........ 4
1.4 本论文结构安排 ........ 5
1.4.1 技术路线......... 5
1.4.2 结构安排......... 6
1.5 研究的创新之处 ........ 7
1.6 本章小结........ 8
第二章 文献综述 ........9
2.1 权力距离取向的研究综述 ..... 9
2.1.1 权力距离取向的概念.. 9
2.1.2 权力距离取向的相关研究 .... 10
2.1.3 权力距离取向的维度与测量11
2.1.4 权力距离取向的影响因素 .... 11
2.1.5 权力距离取向的研究述评 .... 13
2.2 集体主义取向的研究综述 ... 13
2.2.1 集体主义取向的概念 13
2.2.2 集体主义取向的相关研究 .... 13
2.2.3 集体主义取向的维度和测量16
2.2.4 集体主义取向的研究述评 .... 17
2.3 建言行为的研究综述........... 17
2.3.1 建言行为的概念 ....... 17
2.3.2 建言行为的相关研究...
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