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MBA硕士论文_成长期N保险公司员工培训体系构建研究DOC

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文本描述
摘要
随着知识经济时代的到来,员工的知识、技能、经验等“软”资本已成为企
业得以发展壮大、取得竞争优势的最主要来源,在企业发展中发挥着越来越关键
的作用。企业在不同发展的阶段中,其组织形式、工作特点以及对员工要求都大
有区别,因此需要提供不同的培训解决方案帮助企业在人力资源管理上支持企业
发展

定位于现代服务业的保险行业是知识型人力资源密集型行业,高素质的专业
人才在保险企业经营发展中发挥着决定性的作用。本文以 N 保险公司为研究对
象,通过问卷调研、个别访谈、查阅文献等研究方法,分析了成长期 N 保险公司
的人力资源特征以及面临的具有阶段性特点的经营困境,并系统梳理了该公司目
前教育培训不成体系的点、散、乱现状,总结了该公司教育培训存在的领导重视
不够、培训质量不高、培训结果应用不明显的问题,并分析其问题产生的主要原
因一是在培训管理体系上存在缺陷、二是缺乏系统化的课程资源、三是缺乏高水
平的师资队伍、四是缺乏有效的联动保障机制。同时,围绕公司战略和员工的能
力发展需要,提出“从无到有”构建成长期 N 保险公司员工培训体系的总体思路:
借助绘制体系化的“学习地图”,实现人才培养模式的转型,建设 N 公司分级分
类教育培训体系。通过持续不断的配套资源投入,形成明确的组织责任制度建设、
系统的课程资源建设、优秀的师资团队建设以及人才资源协同开发建设,以此来
克服企业成长阶段存在的瓶颈,激发企业潜力,激活企业的发展优势,及早跨入
成熟期

关键词:企业生命周期、成长期、培训体系- II -
Research on the construction of employee training system of
N insurance company in the growth period
Abstract
Like an organism, companies have different stages of birth, birth, growth, maturity and
decline. To allow enterprises to experience growth and to win the broad space for development, it
is necessary to carry out strict control of each stage of the life cycle, to get the power to grow. The
enterprise in the growth period has a big problem in the business enterprise: follow the early
completion of the style in the management, not accumulated a lot of experience, but the long road
ahead, enterprises are facing more problems than before, the scale continues to expand, more and
more, the number of employees within the enterprise management, greatly have differentiation is
too limited and so on.
With the advent of knowledge economy, staff knowledge and skills, experience and other
soft capital has become the main source of enterprises to grow and gain competitive advantage,
play a more and more important role in the development of enterprises. Enterprises in different
stages of development, its organization form, work characteristics and the demands of employees
are different, so the need to provide different training solutions to help enterprises to support the
development of enterprises in human resource management.
The insurance industry which is located in the modern service industry is a knowledge type
human resource intensive industry, and the high quality professional talents play a decisive role in
the development of the insurance business. This paper takes N insurance company as the research
object, through questionnaire survey, individual interviews, literature and other research methods,
analyzes the characteristics of human resources during the growth period of N insurance company
faced and has the characteristic of phase operating difficulties, and systematically analyze the
company&39;s current education and training can not form a system, scattered and chaotic situation
that is not enough, summed up the existence of education and training of the company&39;s leadership
attaches great importance to the training of high quality, the training results is not obvious, mainly
and analyse the reasons for the defects in the training management system, two is the lack of
systematic curriculum resources, the three is the lack of high level teachers, four linkage is the lack
of effective security mechanism. At the same time, around the needs of the development of the
company strategy and the ability of employees, put forward from scratch in the construction of
employee training system for the growth period of N insurance company general idea: with the
drawing system of learning map, realize the transformation of the mode of talent training, the
construction of N&39;s classification system of education and training. Through continuous supporting
resources, development and construction of the collaborative construction of teachers team formed
clear organizational responsibility system construction, system construction, curriculum resources-III -
and excellent human resources, in order to overcome the bottleneck of enterprise growth stage,
stimulate enterprise development potential advantages of activation of enterprises, in the early
mature stage.
Key Words:Enterprise life cycle,Growing period,Training system- IV -
目 录
1 绪论 .... 1
1.1 研究背景与意义........ 1
1.1.1 研究背景 ........ 1
1.1.2 研究意义 ........ 1
1.2 研究思路与内容........ 2
1.2.1 研究思路 ........ 2
1.2.2 研究内容 ........ 3
1.3 研究方法与主要创新点 ....... 4
1.3.1 研究方法 ........ 4
1.3.2 主要创新点.... 4
2 文献综述与理论基础........... 5
2.1 文献综述 ........ 5
2.1.1 国内外研究动态........ 5
2.1.2 已有研究评析 8
2.2 理论依据 ........ 8
2.2.1 企业生命周期理论对保险公司员工培训的作用影响机理......... 8
2.2.2 成长期保险公司培训特点与需求... 9
2.2.3 成长期保险公司培训体系构建框架 .......... 9
2.2.4 N 保险公司员工培训体系建设的迫切性.. 10
3 N 保险公司发展现状及成长期阶段特征分析..... 13
3.1 N 保险公司所处生命阶段划分依据 ......... 13
3.1.1 公司经营概况........... 13
3.1.2 所处生命阶段划分依据 .........
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