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自动化和AI对工作环境的影响
CEO在塑造未来企业工作环境方面大有可为
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自动化和AI对工作环境的影响
CEO在塑造未来企业工作环境方面大有可为
1 Economist Corporate Network 2017
序
《自动化和AI对工作环境的影响：CEO在塑造未来企业工作环境方面大有可为》是“经济学
人企业网络组织”（ECN）撰写发布的一份报告，其依据的是针对ECN500多家客户机构主要
负责人（相关地区/国家业务机构首席执行官（CEO）／总裁）及ECN亚太区业务网所涉企业
CEO／总裁所做调查的结果。报告赞助方为瀚纳仕人才咨询管理有限公司和仲量联行。报告
所含调查结果及其中发表的观点仅为ECN一家之言，并不一定代表赞助方的立场

任职于东京的Florian Kohlbacher为本报告的撰稿人并承担了编辑工作，Rehabya Wijaya从中
提供了协助，来自北京的Rachel Morarjee、来自上海的Mary Boyd、来自香港的Robert Koepp和
来自新加坡的Pamela Qiu、Andrew Staples都就报告提供了编辑意见。香港的Gaddi Tam承担了
报告的版面设计工作

在此我们谨对所有受访者和焦点小组成员拨冗参与相关调查、分享真知灼见表示诚挚谢
意

2017年11月
and the publisher’s ability. However, the Economist Corporate Network does not accept responsibility for any loss arising from
reliance on it. Neither this publication, nor any part of it, may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the
Economist Corporate Network.
自动化和AI对工作环境的影响
CEO在塑造未来企业工作环境方面大有可为
2Economist Corporate Network 2017
目录
3 报告的重要发现
调查设置的问题及重要发现速览
4前言
亚洲工商业领导人就自动化、AI及其对企业未来工作环境策略构成的挑战和机遇分享交换意见
5 自动化、AI及其影响
工商业领导人对自动化、AI及其影响作何预测？
8 未来工作环境展望
自动化和AI将如何改变我们的工作方式？
12 面向未来，做足准备
企业在着手应对未来工作环境变化方面面临哪些困难？有何应对策略？
18 CEO在塑造未来企业工作环境方面大有可为
工商业领导人在企业未来工作环境策略中如何自我定位？
22 附录
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