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MBA硕士论文_福建M饮料有限公司员工绩效考核研究DOC

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文本描述
摘要
绩效考核作为人力资源管理的六大模块之一,对于考核员工是否及时完成企业交与
的工作任务,是否符合企业设置的岗位需求具有重要的现实意义。绩效考核的管理最初
属于舶来品,我国较多企业开始应用绩效考核的理论实现对员工的考核,并依据考核的
结果进行其他的人力资源,如培训、晋升、激励等管理,实现激发企业内部员工的劳动
积极性,创造长久的经济利益。而在实际的企业内部绩效管理中,因为各个企业的发展
经营情况各不相同,绩效管理多为相互借鉴、相互参考,忽视了绩效考核理论的基础支
撑,出现一些绩效考核中敷衍塞责、例行公事的现象,挫伤了员工的工作积极性,降低
了员工对企业的忠诚度

文章以文献分析法、问卷调查法、实际访谈法、案例分析法,用调查的方式,按照
发现问题-提出问题-分析问题-解决问题的思路,以福建 M 饮料公司(以下简称“M 公司”)
的员工绩效考核管理为基础,分析 M 公司绩效考核中依照的管理理论,结合 M 公司的
技术部门技术岗位、行政部门管理岗位、市场部门普通岗位对员工绩效考核的指标和体
系,分析目前 M 公司在绩效管理上存在的制度、管理过程、考核结果运用等环节出现
的问题。结合 M 公司未来 5 年内的发展规划,提出部分完善 M 公司绩效考核的策略

研究一共分为六个部分:第一部分,导言。主要阐述选择 M 公司绩效考核的研究背景、
目的、意义、研究思路、方法等。综合国内外研究现状和成果,形成 M 公司绩效考核
产生系统的认知,评述国内外研究发展的现状,提出研究存在的不足之处。第二部分,
绩效考核理论。分析绩效考核的定义、内容、分类、功能、原则,全面阐述绩效考核的
理论,奠定研究的理论基础。第三部分,福建 M 饮料公司员工绩效考核现状分析。结
合问卷调查、访谈结果,用数据从 M 公司的绩效考核岗位、考核指标和权重、考核流
程、考核方法、考核结果、考核满意度方面分析 M 公司绩效考核的现状。第四部分,
福建 M 饮料有限公司绩员工效考核存在的问题及原因分析。结合第三章的现状,分析
了 M 公司的绩效考核标准、考核周期、考核权重、考核过程、考核结果存在的一些问
题,并从思想认识、制度设置、过程操作上探索存在问题的原因。第五部分,完善福建
M 饮料有限公司员工绩效考核的策略。主要以第三部分、第四部分为基础,结合 M 公
司的发展状况,提出绩效考核目标、思路、内容、操作、结果共五个方面的完善策略

结合 M 公司的发展规划和存在的问题,提出了以下几点完善 M 公司绩效考核体系
的建议:第一,绩效考核目标确立上增强绩效考核重要性思想认识,明确绩效考核的计
划及目标;第二,绩效考核的操作上注重考核依据的收集,明确考核的方式;第三,绩
效考核的思路上强调考核者与被考核者的交流,给予被考核员工申诉权利;第四,绩效考核的内容上明确绩效考核项目,确立不同岗位考核权重分配;第五,合理运用绩效考
核结果,及时反馈,奖罚分明,针对考核结果制定培训计划

关键词:饮料公司;绩效考核;人力资源管理;绩效考评A RESEARCH ON EMPLOYEE PERFORMANCE EVALUATION
OF FUJIAN M BEVERAGE CO., LTD.
ABSTRACT
Performance evaluation as one of the six modules of human resources management, for
the assessment of whether employees in time to complete the work of the enterprise tasks,
whether to meet the needs of enterprises set the job has important practical significance. The
management of performance appraisal is originally an exotic product. More enterprises in our
country begin to apply the theory of performance appraisal to the staff assessment, and carry
out other human resources, such as training, promotion, incentive and other management, to
stimulate the internal staff Labor initiative, to create long-term economic interests. In the
actual enterprise internal performance management, because the development and operation
of different enterprises are different, performance management for the mutual reference,
mutual reference, ignoring the basis of performance evaluation theory support, there are some
performance appraisal in the perfunctory, routine Phenomenon, dampen the enthusiasm of the
staff work, reducing staff loyalty to the enterprise.
This paper analyzes the problem - the idea of solving the problem by using the method of
literature analysis, questionnaires, actual interview, case analysis, investigation and
questioning, and questioning according to the problem of finding the problem - to Fujian M
beverage company (hereinafter referred to as M company This paper analyzes the
management theory of M Company&39;s performance appraisal, analyzes the indicators and
system of employee performance appraisal, and analyzes the current M-company&39;s technical
performance, The company in the performance management system, the management process,
the use of assessment results and other aspects of the problem. Combined with M company
within the next five years of development planning, put forward some of the M company
performance evaluation strategy. The study is divided into six parts: the first part, the
introduction. This paper mainly elaborates the research background, purpose, significance,
research ideas and methods of selecting M company performance appraisal. This paper
summarizes the current situation and achievements of domestic and foreign research, forms
the cognition of M company&39;s performance appraisal system, reviews the current situation of
research and development at home and abroad, and puts forward the shortcomings of the
research. The second part, the performance appraisal theory. Analyzes the definition, content,
classification, function and principle of performance appraisal, comprehensively expounds thetheory of performance appraisal and lays the theoretical foundation of research. The third part,
Fujian M beverage company employees performance appraisal status analysis. Combined
with the questionnaire survey, the results of the interview, with the data from the M company&39;s
performance appraisal positions, assessment indicators and weight, assessment process,
assessment methods, assessment results, assessment of satisfaction M company performance
appraisal status quo. The fourth part is the analysis of the problems and causes of the
performance appraisal of Fujian M Beverage Co. Based on the present situation of Chapter 3,
this paper analyzes the problems of M &39;s performance appraisal standard, assessment period,
assessment weight, assessment process and examination results, and explores the reasons of
problems from the idea of cognition, system setting and process operation. The fifth part,
improve the Fujian M beverage Co., Ltd. staff performance evaluation strategy. Based on the
third part and the fourth part, the author puts forward the improvement strategy of five aspects:
performance evaluation goal, train of thought, content, operation and result.
Combined with M&39;s development plan and the existing problems, put forward the
following points to improve the M company performance appraisal syst
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