首页 > 资料专栏 > 论文 > 经营论文 > 流程管理论文 > MBA硕士论文_QFNS银行电商物流业务流程优化研究DOC

MBA硕士论文_QFNS银行电商物流业务流程优化研究DOC

资料大小:2678KB(压缩后)
文档格式:DOC
资料语言:中文版/英文版/日文版
解压密码:m448
更新时间:2018/10/8(发布于广东)

类型:金牌资料
积分:--
推荐:升级会员

   点此下载 ==>> 点击下载文档


文本描述
摘要
I
摘要
随着农村电子商务的迅猛发展,农村物流配送越来越成为制约农村电商平台发展
的主要瓶颈,物流配送能力也逐渐成为 B2C、O2O 企业的核心竞争力,物流领域也
成为了电商企业混战中的主要战场。物流服务水平关系着消费者的购物体验,关系着
用户对 B2C、O2O 企业品牌的认可,关系着电商企业的整体运营成本和效率。近年
来,金融市场竞争日益激烈,受利率市场化的影响,银行主要的存贷利差收入也呈现
下滑趋势。2016 年,QFNS 银行决定实施多元化发展战略,通过搭建 QF 本地集商户、
银行代办员、农户于一体的销售供应链,以互联网+思维,打造当地特色农村电商平
台,进一步开发农村市场,增加经营利润。而农村市场为主的电商业务,物流业务流
程是关键环节。其服务的质量和速度已经成为衡量农村电子商务企业竞争力的主要指
标。因此,本论文以 QFNS 银行电商物流业务优化研究为背景,聚焦于解决 QFNS
银行电商物流业务问题,重点研究物流业务流程优化策略

本论文就 QFNS 银行物流业务流程的优化问题展开研究。首先介绍了农村电商的
产生背景及国内外现状,然后分析了 QFNS 银行电商物流业务的发展现状和面临的主
要问题,在此基础上基于基本的流程分析,提出物流业务流程的优化方法,优化过程,
优化方案和优化实施。本论文的研究有利于进一步提高 QFNS 银行电商物流业务的工
作效率和客户服务水平,减少不必要的运营成本,提高了 QFNS 银行的企业核心竞争
力,为企业的战略实施奠定基础

关键词:电商;业务流程;优化山东理工大学硕士学位论文 ABSTRACT
II
ABSTRACT
With the rapid development of rural e-commerce, logistics links more and more
become the main bottleneck restricting the development of rural e-commerce, logistics
distribution ability also gradually become the core competitiveness of B2C , O2O
business, became the electricity business enterprise logistics industry the main battlefield
in the scuffle. Logistics service level of relationship between the consumer&39;s shopping
experience, relationship with the user to B2C, O2O brand recognition, relationship
between the electricity enterprise&39;s overall operating efficiency and cost. In recent years,
the financial market competition intensifying,the influence of interest rate marketization,
the bank mainly spreads income also showed a trend of decline. In 2016, QFNS bank
decided to implement the strategy of diversified development , through the further
development of the rural market, increase the operating profit. The basic idea is: in
combination with its own resources advantage , through constructing qufu local
merchants, bank agency staff and farmers in the integration of sales, supply chain by
Internet + thinking, build local rural electric business platform. Is given priority to with
the rural market of electric business, the logistics business process is the key link. Speed
and quality of their services has become the main indicators of rural electronic commerce
enterprise competitiveness. Therefore, this thesis QFNS bank rural electricity logistics
business optimization research as the background, focus on solving the problem of rural
electricity QFNS bank business logistics business, focus on logistics business process
optimization strategy.
This paper will B2C e-commerce enterprise logistics business process optimization
study, first introduces the concept of e-commerce,the background and conditions, and
then analyzes the development of China&39;s B2C e-commerce enterprise logistics present
situation and the main problems, and on this basis, through the analysis of the basic
process method, expounds the business model and process of B2C enterprise logistics in
our country , the three key business process for B2C logistics put forward the
corresponding optimization strategy and key points for attention. This paper put forward
the B2C enterprise should through the continuous optimization of logistics business
process, shorten the distance of logistics links and realizes the seamless link between,
further enhancing the working efficiency of the B2C business and customer service levels,
reduce unnecessary costs, and enhance the core competitiveness of B2C enterprise, lay
a foundation for the enterprise&39;s strategic implementation.
Key words: Business Process;Electricity Suppliers;Organization山东理工大学硕士学位论文 目录
III
目 录
摘要........ I
ABSTRACT..II
第一章 绪 论......1
1.1 研究背景与研究意义.1
1.1.1 研究背景....1
1.1.2 研究意义....1
1.2 国内外研究现状..........2
1.2.1 国外研究现状........2
1.2.2 国内研究现状........2
1.3 主要研究内容与研究方法.....4
1.3.1 研究方法....4
1.3.2 主要研究内容........5
第二章 概念界定与理论基础........6
2.1 电子商务物流概述......6
2.1.1 电子商务物流概念6
2.1.2 电子商务物流特点6
2.1.3 电子商务与物流的关系....7
2.2 主要物流配送模式.....7
2.2.1 第三方物流7
2.2.2 共同配送...8
2.3 业务流程再造理论.......
。。。以上简介无排版格式,详细内容请下载查看