其次,吸收和结合学者们以前的研究成果,通过对科技型创业团队 QM 公司的
组建过程、团队成员的基本特征入手,通过实地观察和调研的方式,利用文献法、
访谈调查法为主要研究方法,分析案例公司认知冲突的原因分析,承认认知冲突在
企业活动过程中的存在,但冲突按照作用的不同分为建设性冲突和破坏性冲突,因
此化解和解决潜在冲突是实施有效的冲突管理方式
最后,论文在结合现代冲突管理理论的基础上,通过 QM 公司的案例研究发现,
适当的冲突对企业的战略决策具有良性的促进效果,对于创业团队管理者来说一是
要区分建设性冲突和破坏性冲突,二是对冲突进行有效的管理,防止建设性冲突转
向破坏性冲突转化,避免阻碍团队目标实现影响企业战略决策的破坏性冲突,提出
科技型创业团队认知冲突管理的对策建议,目的在于减少破坏性冲突带来的影响发
生。为企业的战略决策和效率方面提供帮助,并为科技型创业团队管理者们提供新
的实践参考,从而提升创业团队总体绩效
关键词:创业团队;认知冲突;企业决策I
ABSTRACT
In the new era of public entrepreneurship, the problem of the growing number and
the cognitive conflict of entrepreneurial teams has become one of primary targets in the
field of entrepreneurship management. Culture influence and the different nature of
enterprise will lead to different organizational ideas and management behaviors of
entrepreneurial team, so cognitive conflict is one of the conflicts among corporate
executive. Since cognitive conflict has become an objective fact that managers have to
face in entrepreneurial activities, cognitive conflict and conflict management will play an
important role in strategic decision making. Therefore, it is necessary to solve and
manage the cognitive conflict of the entrepreneurial team. This paper studies the
relationship between cognitive conflict of Technology entrepreneurial teams and
corporation strategy decision. The main contents, research methods and innovations of
this paper are as follows:
First of all, based on the systematic review of conflict management theory, this
paper summarizes the research results of scholars, including the types of conflicts and
effective management. By the study of internal conflict and management in
entrepreneurial team, we found that the analysis of the cognitive conflict and conflict
management should be further researched in the academic circles. Compared to the
previous research focused on the conflict management theory, this paper focus on that the
cognitive conflict of QM company affects business decision, and more specific.
Secondly, absorption and combining with the research results of previous scholars,
starting with the formation process of QM company and basic characteristics of team
members, through field observation and research, using literature method, interview
survey method as the main research methods, analysis of causes of conflicts in
understanding the case, recognition of cognitive conflict in the business activities , but
according to the different role of the constructive conflict and destructive conflict, this
article concludes that resolving and mitigating potential conflicts is the effective conflict
management.
Finally, on the basis of the modern conflict management theory, through the case
study of QM, this paper concludes that the appropriate conflict has positive effect on
strategy decisions of enterprises. Entrepreneurial team managers must pay attention to
two aspects. One is to distinguish the constructive conflict and destructive conflict, theII
other is the effective management of conflict, and preventing the transformation of
construction conflict to destructive conflict. For avoiding destructive conflicts that hinder
the team goals and affect the strategic decision-making, this paper puts forward some
countermeasures and suggestions of science and Technology entrepreneurial team in
cognitive conflict management. The aim is to reduce the influence of destructive conflict.
It will help enterprises to make strategic decisions and improve efficiency, and provide
new practical references for managers of technology-based entrepreneurial teams, so as
to enhance the overall performance of entrepreneurial teams.
KEYWORDS: entrepreneurial team; cognitive conflict; business decision1
目 录
第一章 绪论...1
第一节 选题背景及研究意义 ....1
第二节 研究内容与方法 2
一、研究内容....2
二、研究方法....2
第三节 研究思路 3
第四节 主要创新点及不足 ........3
第二章 国内外研究现状综述...........4
第一节 冲突管理的理论回顾 ....4
一、冲突管理的概念及特征....4
二、西方冲突理管理论研究回顾........5
三、中国冲突管理理论研究回顾........6
第二节 认知冲突的理念综述 ....7
一、认知冲突的定义....7
二、认知冲突的类型....7
三、认知冲突与团队决策绩效的关系9
四、认知冲突管理........9
第三节 科技型创业团队认知冲突及范畴 ......11
一、科技型创业团队的内涵及特征..11
二、科技型创业团队认知冲突及范畴..........11
第三章 QM 公司创业团队认知冲突现状...14
第一节 QM 公司介绍...14
第二节 QM 公司的创业团队组建与创业过程...........14
第三节 QM 公司创业团队人员特点及认知冲突现象...........15
一、QM 公司创业团队人员特征...........
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