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本文以 WSFY 民办高校学生管理人员绩效考核体系作为研究对象，结合现代绩
效考核相关理论，通过文献研究、现状调查和数据统计分析等研究方法，发现 WSFY
民办高校在学生管理人员绩效考核中存在着绩效考核指标不科学、激励机制不完善、
考核沟通与反馈机制不完善、绩效考核制度不完善等一系列问题，进而影响到了绩效
考核的效能
在选题的研究过程中，论文引入了绩效考核理论作为研究基础，深入分析了
WSFY 民办高校的学生管理人员绩效考核现状，并且发现了绩效考核过程中所存在的
诸多问题，针对性地提出相应的发展方向。在 WSFY 民办高校的学生管理人员绩效
考核评价过程中，论文引入了层次分析数据模型，构建了绩效考核评价模型，为后续
的绩效考核完善指明了方向
最后，结合在实践过程中暴露的问题与不足，针对性地提出了相应完善措施，致
力于促进民办高校学生管理人员配套绩效考核工作的发展，设定了科学的评定指标、
构建了完善的绩效考核体制，并针对具体绩效考核工作推进过程中的沟通与申诉等核
心问题展开了具体研究，并且致力于民办高校管理文化建设、加强人才培训工作进行
绩效考核体系的合理分工、加强院校管理体系衔接与协同，为构建良好的绩效考核氛
围打下基础
关键词：民办高校；学生管理人员；绩效考核；山东理工大学硕士学位论文 ABSTRACT
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ABSTRACT
In the practice of modern human resource management, performance appraisal plays a
very important role. Performance evaluation plays a very important role, promote the
assessment unit to achieve strategic objectives, improve work efficiency, promote the unity
of internal assessment, promote the assessment unit of economic benefits and social
benefits of a win-win, and establish a fair system of rewards and penalties. Therefore, the
design of scientific performance evaluation system of student management is an important
measure for the sustainable development of private colleges and the realization of strategic
objectives.
In this paper, the performance appraisal system of personnel management of WSFY
college students as the research object, combined with the theory of modern performance
appraisal, through the research methods of literature research, investigation and statistical
analysis, found that WSFY exists in private colleges and universities performance
evaluation index is not scientific, imperfect incentive mechanism, appraisal
communication and feedback mechanism is not perfect, performance appraisal the system
is not perfect and so on a series of problems in the student management staff performance
appraisal, and then affect the effectiveness of performance appraisal.
In the process of research topics, the paper introduced the performance appraisal
theory as the research basis, in-depth analysis of the current situation of student
management staff performance appraisal of WSFY college, and found many problems in
the performance appraisal process, put forward the corresponding development direction.
In the process of performance evaluation of WSFY private college student management,
the paper introduces the analytic hierarchy process data model, builds the performance
evaluation model, and points out the direction for the subsequent performance evaluation.
Finally, combined with the exposure in the process of practice problems and
shortcomings, and puts forward some corresponding improvement measures, working to
promote the development of student management in private colleges supporting personnel
performance appraisal work, set up scientific evaluation index, build a perfect performance
evaluation system, and carries out detailed research on the process of communication with
the the core issues to promote the specific performance appraisal work, and focus on the
management of private colleges culture construction, strengthen the training work of the
performance appraisal system of reasonable division of labor, strengthen the college山东理工大学硕士学位论文 ABSTRACT
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management system of cohesion and coordination, lay the foundation for the construction
of a good performance appraisal atmosphere.
Key words: Private college; student management; performance appraisal;山东理工大学硕士学位论文 目录
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目 录
摘要........I
ABSTRACT......II
目 录......IV
第一章 绪论1
1.1 研究背景.....1
1.2 研究目的与意义.....1
1.2.1 理论意义......1
1.2.2 实践意义......2
1.3.1 绩效与绩效考核的研究......2
1.3.2 学生管理人员绩效考核的研究现状..........5
1.3.3 研究现状的评述......6
1.4 研究内容与方法.....6
1.4.1 研究内容......6
1.4.2 研究方法......7
第二章 基本概念与理论基础........8
2.1 基本概念.....8
2.1.1 民办高校学生管理人员内涵的界定..........8
2.1.2 绩效的概念..8
2.1.3 绩效考核的概念......9
2.2 绩效考核的基本方法........10
2.2.1 平衡计分卡法.........10
2.2.2 目标管理法.10
2.2.3 关键业绩指标法（KPI）...11
2.3 民办高校学生管理人员绩效考核的意义...........12
第三章 WSFY 民办高校学生管理人员绩效考核现状.....13
3.1 WSFY 民办高校简介..........13
3.2 WSFY 民办高校学生管理人员绩效考核现状..........
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