摘要
作为新型产业的软件产业，其代表着一定高新技术的发展发现。软件产业区别于
传统的劳动密集型产业，其属于知识密集型产业。软件公司在快速发展的高新技术产
业中需要依托于软件技术人才，软件人才的技术水平是软件公司生存发展的关键。此
外随着行业的快速发展，软件技术人才越来越稀缺，而软件公司技术人员频繁流动、
跳槽等现象屡屡发生。软件行业业内人士表示软件公司当前的问题一是缺乏核心技术
和知识产权，二是存在大范围的技术人才流动。当前这两大主要问题是制约软件公司
发展的重要问题，而核心技术及自主知识产权的软件产品都是靠软件技术人才研发出
来的，因此技术人才是制约软件行业发展的最重要因素。影响技术人员离职最主要的
原因是在工作过程中所产生的不满意，而员工工作过程主要包括工作内容、工作环境、
组织领导方式等方面，而影响技术人员的工作满意度主要又是哪些呢？
本文选择国有软件公司和私有软件公司的技术员工作为本文研究对象，旨在了解
两类公司技术员工满意度的影响因素以及其影响程度。通过文献研究法、问卷调查法
和统计分析法，在翻阅国内外研究文献的基础之上，构建了软件公司技术员工的工作
满意度模型，并研究工作满意度其影响因素，通过量表的开发，以调查问卷方式收集
数据分析哪些因素会影响软件公司技术员工的工作满意度。通过实证研究的数据分析
得出，工作本身、薪酬绩效、工作环境、个人发展、内部管理对技术员工工作满意度
具有正向的影响作用。在国有软件公司技术员工工作满意度中其影响力度由强到弱分
别为个人发展、内部管理、薪酬绩效、工作本身和工作环境，在私有软件公司技术员
工工作满意度中影响力度顺序为薪酬绩效、内部管理、工作本身、个人发展和工作环
境。从本文的研究结果可看出，国有软件公司技术员工对薪酬绩效、工作本身的关注
度不如私有软件公司技术员工那么高，国有软件公司的技术员工更加注重个人职业在
未来的发展，可见国有技术公司的员工在福利待遇方面能够得到一定满足，更多是注
重工作中更够更多的体现人生价值，实现人生事业梦想。而私有软件公司的员工更加II
注重工作本身以及薪资绩效，区别于国有企业，私有企业员工更加希望工作具有良好
的薪酬和更好的工作环境和氛围以及注重工作内容的丰富性

由上研究结果对国内的国有软件公司和私有软件公司在留住技术人才方面具有良
好的借鉴性。软件公司想要吸引和留住人才，对于国有软件公司其应当给本公司技术
人员更多的升职空间，在技术培养方面，让其员工更够接触到更多新的技术，为未来
技术的进一步提升做铺垫。而对于私有软件公司的技术人员，薪资的高低关系到他的
去留，所以薪资待遇可适当以其能力做进一步的提高，同时，要有一个团结一气，氛
围良好的工作环境，这样可以为公司留住人才，留住更强的竞争力

关键词：软件；技术人员；工作满意度III
ABSTRACT
As a new industry, software industry, which represents the development of a number of
high-tech. The software industry is different from the traditional labor-intensive industry,
which belongs to the knowledge intensive industry. Software companies need to rely on
software technology talents in the rapid development of high-tech industry. In addition, with
the rapid development of the industry, software technology is becoming more and more
scarce, and the frequent flow of software companies, job hopping and other phenomena occur
frequently. Software industry insiders said that the current problems of the software company
is the lack of core technology and intellectual property rights, the two is the existence of a
wide range of technical personnel flow. The two major problem is an important problem
restricting the development of the software company, and the core technology and
independent intellectual property rights of software products are developed by software and
technical personnel, so the technical personnel is the most important factor restricting the
development of the software industry. Influence of technical personnel turnover is the main
reason resulting in the work process and work process is not satisfactory, including work
content, work environment, organization and leadership style, and the influence of the
technical personnel of the main job satisfaction is what
In this paper, we choose the technical staff of the state-owned software companies and
private software companies as the research object of this paper, in order to understand the
influence factors and the influence degree of the technical staff satisfaction of the two types of
companies. Through literature research, questionnaire survey and statistical analysis, on the
basis of reading the research literature at home and abroad, the construction of software
company technical staff job satisfaction, and job satisfaction and its influencing factors,
through the development of the scale, the questionnaire to collect data analyze what factorsIV
will affect the technical staff of software company job satisfaction. Through the empirical
analysis of the data analysis, the work itself, pay performance, working environment, personal
development, internal management has a positive impact on technical staff job satisfaction. In
the technical staff of state-owned software company job satisfaction and its impact strength
from strong to weak respectively for personal development, internal management,
compensation and performance, the work itself and the work environment, the technical staff
of state-owned private software company in order to influence job satisfaction salary
performance, internal management, work itself, work environment and personal development.
From the results of this study show that technical staff of state owned software company to
pay attention to the work itself, the performance of technical staff as private software
company so high, technical staff of state-owned software companies pay more attention to
personal occupation in the future development of visible technology state-owned employees
can be satisfied in terms of welfare, more is to pay attention to can more reflect the value of
life work, achieve career dreams. While the private software company employees pay more
attention to the work itself and salary performance, different from the state-owned enterprises,
private enterprises employees more want to work with good pay and better working
environment and atmosphere and rich working content.
The results of the study have a good reference for the domestic software companies and
private software companies to retain technical personnel. The software company wants to
attract and retain talents, for state owned software company should be promoted to the
technical personnel of the company more, in technical training, let the staff have access to
more new technology, to further enhance the technology for the future to pave the way for.
And for the technical personnel of private software company, the salary is closely related to
his future, so the salary may be appropriate to its ability to further improve, at the same time,
there should be a unity of a good atmosphere, working environment, such as the company can
retain talent, retain more competitive.
Keywords: Software; Technical Personnel; Job SatisfactionV
目录
摘要.I
ABSTRACT..........III
1导论..........1
1.1 选题背景...1
1.2 研究意义...2
1.2.1理论意义....2
1.2.2实践意义....2
1.3 研究的内容与研究方法...3
1.3.1研究内容....3
1.3.2研究方法......
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