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湘潭电机集团公司基层员工绩效管理体系优化设计_MBA毕业论文DOC

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文本描述
摘要
21 世纪以来,国际资本随着改革开放越来越多的进入国内,各个国家的经
济交流越来越多,竞争也越来越大。经济的各个主体之间的竞争,也越来越集中
在对人才的竞争,因此如果要在竞争中取得优势并生存下去,企业成功的关键是
要有一批优秀的人才队伍。 如何管理人才,如何运用绩效管理模式是企业竞争
优势的关键。而基层员工又是一个企业的大多数,他们的绩效管理对企业的发展
有着非比寻常的影响。
本文在深入学习绩效管理相关理论的基础上,综合运用文献研究法、实地调
查法、归纳总结法等多种研究方法,对湘潭电机集团公司基层员工绩效管理的现
状进行了详细考察。首先介绍并阐述了绩效管理的概念、绩效管理的内容、绩效
管理的常用方法;接着分析探讨了湘潭电机集团公司在基层员工绩效管理中存在
的问题;最后结合该企业的发展目标及实情提出与湘潭电机集团公司基层员工绩
效管理相适应的基层员工绩效管理优化方案。研究结果表明:现有的湘潭电机集
团公司基层员工绩效管理体系缺乏足够的激励性;基层员工的绩效考评指标设定
不合理;基层员工的绩效管理过程缺乏沟通和反馈等问题,这些问题的存在都在
一定程度上影响了公司的整个管理并制约了公司的发展。
本文以绩效评估理论为基础,以目前最新的绩效管理方法,结合机电行业目
前的绩效管理现状,认真客观的分析了其绩效评估工作的现状及存在问题,综合
应用绩效管理的各种考核方法作为指导实践的理论。并采取大量阅读相关理论知
识从文献中总结知识、从具体的案例中分析问题、从收集的数据中分析现象以及
问卷的方法等多种研究方法。本文全面研究了湘潭电机集团公司的管理现状与存
在的绩效管理问题。尝试寻找各种人为或非人为因素导致企业绩效管理体系问题
的原因,在此基础上,对公司绩效管理体系进行整体优化。
关键词:湘潭电机集团公司;绩效;基层员工;绩效管理II
Abstract
In recent years, as more and more international capital has poured into the
Chinese market, between enterprises and enterprises, in the final analysis are the
competition between talent, if you want to survive in the fierce competition situation
and development, with an excellent and efficient personnel is the key to the success of
each business. How to manage the talent and how to carry out the performance
management mode is the key to whether the enterprise can play the competitive
advantage. The number of grassroots employees is the basis of enterprise
development, so the performance management of grassroots employees on the
development of enterprises has a crucial role.
Based on the theory of performance management, this paper investigates the
various problems of performance management of grassroots employees in Xiangtan
Electric Group Company by using literature research method, field investigation
method and induction method. Firstly, the concept of performance management, the
content of performance management and the common methods of performance
management are introduced and discussed. Then, the status of performance
management of the grassroots employees at Xiangtan Electric Group Company is
investigated through field investigation. Then, the performance of Xiangtan Electric
Group Company at the grassroots level is analyzed and analyzed The paper puts
forward the optimization plan of the performance management of the grassroots staff
corresponding to the performance management of the grassroots employees of
Xiangtan Electric Group Company in the light of the development goals and the
actual situation of the enterprise. The results show that the existing performance
management system of the grassroots employees in Xiangtan Electric Group lacks
sufficient incentive. The performance appraisal index of the grassroots employees is
unreasonable. The lack of communication and feedback of the performance
management process of the grassroots employees will be To a certain extent affected
the company&39;s entire management and restricted the company&39;s development.
Based on the performance management theory, this paper uses the current
performance management method, combined with the current performance
management status of the electromechanical industry, and grasp the performance of
the grassroots employees with the highest proportion of the total human resource.III
Key words: Xiangtan Electric Corporation; performance; level employees;
performance managementIV
目录
摘要................................................................................................................................I
Abstract......................................................................................................................II
第 1 章导论....................................................................................................................1
1.1 研究背景及意义.............................................................................................1
1.1.1 研究背景.............................................................................................1
1.1.2 研究意义.............................................................................................2
1.2.1 国外研究现状....................................................................................3
1.2.2 国内研究现状..................................................................................4
1.3 研究思路及主要内容....................................................................................6
1.4 研究方法........................................................................................................6
1.5 本文的创新之处............................................................................................6
第 2 章绩效管理理论....................................................................................................8
2.1 绩效管理........................................................................................................8
2.1.1 绩效管理概念....................................................................................8
2.1.2 绩效管理的内容................................................................................8
2.1.3 绩效管理的目的................................................................................8
2.2 绩效管理与绩效考核....................................................................................9
2.3 常见的绩效管理方法..................................................................................10
2.3.1 目标管理法......................................................................................10
2.3.2 平衡计分卡法..................................................................................11
2.3.3 关键绩效指标法..............................................................................12
2.3.4 360 度绩效考核法...........................................................................12
第 3 章 湘潭电机集团公司基层员工绩效管理的现状与问题..............................14
3.1 公司概况......................................................................................................14
3.2 公司组织结构及人力资源现状..................................................................14
3.2.1 组织结构..........................................................................................14
3.2.2 员工年龄结构..................................................................................15
3.2.3 员工学历结构..................................................................................16
3.3 公司基层员工绩效管理实施现状..............................................................17
3.3.1 公司基层员工绩效管理实施背景..................................................17
3.3.2 公司基层员工绩效管理现状调查...................................................17V
3.3.3 基层员工绩效管理实施现状..........................................................18
3.3.4 公司现行基层员工绩效管理问题的原因分析..............................21
第 4 章湘潭电机集团公司基层员工绩效管理优化方案..........................................25
4.1 优化设计思路、原则..................................................................................25
4.1.1 设计思路..