摘要
I
论文题目：大连市甘井子区政府人力资源绩效管理研究
学科专业：工商管理
学员姓名：韩圣贤 签名：
导师姓名：李秉祥 教授 签名：
摘要
随着我国整体综合国力的日益强盛，政府开始慢慢调整职能应用的方向和细节，绩
效管理作为调控的重要因素受到高度重视。改革开放以来，我国各级政府十分重视能够
综合体现“科学发展观”和“五大发展理念”的人力资源绩效管理新机制，以便最大程度地
提高政府的总体绩效，这是我国改革过程中的难题，也是未来公共管理发展的关键目
标

本文通过对国内外有关人力资源绩效管理研究的理论和具体实践经验的整理和归
纳，从理论与实践方面对人力资源绩效管理进行深入地分析与探讨，旨在为我国政府人
力资源管理献计献策。首先，本文详细阐述政府机构人力资源绩效管理有关理论，在此
基础上对人力资源管理与绩效管理的核心本质进行介绍和界定，从而指出新时代发展趋
势下需要进一步加大地方政府人力资源绩效管理的必要性。其次，本文以大连市甘井子
区政府为例，分析其人力资源绩效管理现状，发现大连市甘井子区政府在人力资源管理
过程中存在绩效管理计划制定缺乏科学性、人力资源绩效管理考核指标要素过于单一、
人力资源绩效管理评估流程不规范等一系列问题。最后，本文通过借鉴日本和欧美等国
家有关公共部门人力资源绩效管理方面的成功经验，引入平衡计分卡完善绩效考核体
系，并对大连市甘井子区政府目前人力资源绩效管理中存在的问题提出对策建议

【关键词】：大连市甘井子区；人力资源；绩效管理
西安理工大学工商管理硕士专业学位论文
II
Title:Research on the performance management of human resources
in Ganjingzi District of Dalian
Major: Business Management
Name: Han Shengxian Signature:
Supervisor: Prof. Li Bingxiang Signature:
Abstract
Along with the overall strength of China's integrated strength, the government has begun
to adjust the function in the direction and details of the application, in this process performance
management as an important factor is highly valued. Since the reform process in the past years,
our governments at all levels attach great importance to the human resources performance
management mechanism that can better reflect the scientific development concept, so as to
maximize the overall performance of the government, which is also a core problem to the
reform performance, but also the China's public key objectives in the future development .
Through reorganize and conclude to the domestic and foreign about the human resources
performance management research theory and the concrete practice experience, this article tries
to analyze and discuss the human resource performance management from the theory and
practicedeeply, aimedto contribute to China's government human resources management advice.
First of all, the author explains the theory of human resources performance management of
government agencies, introduces and defines the core essence of human resourcesmanagement
and performance management. The basic theory is analyzed and explained, so as to better
subdivide and explain the necessity of further increasing the performance management of
human resources in local governments under the new trend of the times. Then it introduces and
analyzes the overall situation of human resource performance management in Ganjingzi District
of Dalian City, and points out a series of problems exposed in the process of human resource
performance management in Ganjingzi District of Dalian City, such as performance
management plan to develop a lack of scientific, human resources performance management
assessment indicators elements are too single, human resources performance management
assessment process is not standardized. Then I introducethe Balanced Scorecard to improve
performance appraisal system. Finally, this paper puts forward to the suggestions on the
existing problems in the performance management of human resources in Ganjingzi district of
Dalian.
【Keywords】：Ganjingzi District Of Dalian City；Human Resources；
Performance Management
目录
I
目录
1.引言 ........ 1
1.1研究背景及意义 ...... 1
1.1.1研究背景 ........... 1
1.1.2研究意义 ........... 2
1.2国内外研究现状 ...... 3
1.2.1国外研究现状 ... 3
1.2.2国内研究现状 ... 4
1.3研究思路及方法 ...... 5
1.4论文框架 ...... 6
1.5研究创新之处 .......... 7
2.相关理论基础 .... 8
2.1人力资源管理的内涵 .......... 8
2.2绩效管理的内涵 ...... 8
2.3行政人员绩效管理的相关基础理论 .......... 8
2.3.1人力资源战略理论 ....... 8
2.3.2绩效考核理论 ... 9
2.3.3职业发展管理理论 ....... 9
2.4平衡积分卡理论 .... 10
2.5区政府强化人力资源绩效管理的必要性11
2.5.1有助于加强新型管理工具的应用 ..... 11
2.5.2充分利用公共管理成本以发挥实效 . 12
2.5.3有助于维护政府的公信力 ..... 12
3 大连市甘井子区政府人力资源绩效管理的现状及问题分析.......... 14
3.1大连市甘井子区政府概况14
3.1.1甘井子区政府的组织结构 ..... 14
3.1.2甘井子区政府的员工构成 ..... 15
3.2 大连市甘井子区政府员工绩效考核管理现状分析 ....... 17
3.2.1 大连市甘井子区政府员工绩效考核的组织和原则 . 17
3.2.2大连市甘井子区政府员工绩效考核现状 ..... 17
3.3对大连市甘井子区政府员工绩效考核体系满意度的调查 ........ 19
3.4大连市甘井子区政府员工绩效考核的问题分析20
3.4.1绩效考核体系的制定缺乏科学性 ..... 20
3.4.2绩效考核指标要素过于单一 . 21
3.4.3绩效管理辅导机制和评估流程不规范 ......... 22
3.4.4激励机制和反馈机制的不健全 ......... 23
3.5大连市甘井子区政府人力资源绩效管理问题的原因分析 ........ 24
。。。。。。以上简介无排版格式，详细内容请下载查看