考虑到组织内部知识共享过程影响因素众多,且知识参与者的态度和意愿至关重
要,所以本文基于行为经济学视角,从知识共享的对象、参与者、环境三个层面综合分
析组织内部知识共享行为。在此基础上,提出知识特性对知识共享有负向影响,自我效
能、心理动机、前期经历、信任关系、沟通机制、组织文化对知识共享有正向影响,并
构建组织内部知识共享影响因素的框架模型。结合目前知识共享领域相对缺乏以金融业
为对象的研究,故本文以江苏省金融业为例进行实证研究。利用李克特(Likert)量表设计
调查问卷,选取江苏省金融业中七大企业的员工作为调查对象,共发放 270 份问卷,回
收 193 份有效问卷。运用 SPSS17.0 软件对数据进行统计分析,得出的实证结果支持理
论假设,且表明影响组织内部知识共享水平的显著因素是组织文化、沟通机制、心理动
机、信任关系和前期经历,知识特性和自我效能对知识共享水平的影响不明显。
最后,本文从改变员工参与知识共享的态度、完善组织的考核和激励制度、营造有
利于知识共享的组织情境三个方面提出了提高组织内部知识共享水平的管理建议。
关键词:行为经济学,组织内部,知识共享,影响因素中北大学学位论文
Research on Intra-Organizational Knowledge Sharing Behavior
under the Perspective of Behavioral Economics
--Take the Financial Industry of Jiangsu Province for Example
Author: Wu Yi Supervisor: Chen Hong
Abstract
With the advent of the era of knowledge economy, knowledge has replaced the capital,
land, labor, and become the most important strategic resource in organization, which is
gradually getting people's attention. Since then, more and more organizations begin to attach
importance to knowledge management, to raise the core competencies of the organization
through knowledge management. Therefore, as the core of knowledge management,
knowledge sharing has been paid attention to by the business community and academia. Now
many managers have recognized the knowledge assets of employees within the organization
is the key factor for enterprise to create sustainable competitive advantage, and how to
develop and use these invisible knowledge assets, promote the flow and sharing of knowledge,
and sublimate personal knowledge into organizational knowledge of the organization, has
become the important basis and prerequisite to generate a valuable knowledge.
Considering the intra-organizational knowledge sharing is affected by many factors, and
especially by the participants' attitude and intention, so this paper do a comprehensive
analysis of intra-organizational knowledge sharing behavior respectively in three aspects of
object, participant and environment, from behavioral economics perspective. This paper also
puts forward that knowledge features have a negative effect on knowledge sharing.
Self-efficacy, psychological motivation, previous experience, trust, communication
mechanism, organizational culture have a positive influence on knowledge sharing. Then it
builds an influence factors’ framework model of intra-organization knowledge sharing. On