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招商银行会计业务流程再造研究_MBA硕士范文(56页).rar

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更新时间:2018/10/20(发布于上海)

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文本描述
摘要
中国加入WTO后的过渡期已经结束,中国银行业迎来了金融业的全面开放。

作为我国金融业核心的中国银行业,在更加市场化的环境下,面临着国外银行的
竞争。从2005年开始,为应对激烈的市场竞争和市场需求的变化,以信息技术的
发展为基础,我国银行业开始探索“流程银行”建设。招商银行适时提出二次转
型,实施“一个银行”战略,通过有效的流程管理使各条线业务流程完全打破部
门的隔阂,向客户提供全流程、整体性服务,即真正的“一个银行”服务。会计
业务流程是商业银行核心业务流程,通过业务流程再造可改善服务、控制风险、
提高效率、减低成本,提升银行的核心竞争力。

本文借鉴国内外商业银行先进会计运营理论和同业流程再造的成功实践经
验,以招商银行为研究对象,运用业务流程再造的理论和方法,对银行会计业务
流程再造的方法、过程、预期效果等方面进行全面分析研究。首先通过业务流程
再造的国内外文献综述,对业务流程再造理论作必要的阐述,为后续研究打下理
论基础;然后从招商银行发展战略和流程银行建设的角度,分析招商银行会计业
务流程再造的构想和计划;在招商银行流程再造基本方针的指导下,引入国际IT

企业的技术支持,对招商银行传统会计业务流程进行分析、诊断,发现其中存在
的问题,对会计柜面业务流程和组织架构进行彻底的重新设计;进而阐述业务流
程再造的新流程实施和保障措施,对新流程带来的风险控制因素变化进行探讨,
最后对招商银行会计业务流程再造的预期效果进行分析。

关键词:招商银行;流程再造;会计流程;集中运营平台

Abstract

After China's accession to WTO, the transition period has ended. China's

financial sector has been opening to the outside world. In a more market-oriented

environment, as the core of China's financial sector, China banking is face with the

competition from foreign banks. Since 2005,in response to fierce market competition

and changes in market demand, based on the development of IT, China banking began

to explore the building of Process Bank. China Merchants Bank initiated “The

Second Transformation and implemented the One Bank strategy. Through effective

BPM, the barriers of the department are broken completely in each line business

processes, to provide customers with the whole process and integrated service, which

is the real One Bank service. Accounting business processes is the core business

processes of the commercial banks; accounting business process reengineering can

improve service and efficiency, control risk, and reduce costs.

Referencing the advanced accounting operating theory of domestic and foreign

commercial banks and the experience of the success practice of bank business process

reengineering, setting the China Merchants Bank as the study subject, using the

theories and methods of BPR,this paper analyze and study comprehensively on the

aspects of the reengineering method, the implementation process and the expected

results evaluation of bank accounting business process reengineering. This paper

firstly summarized the domestic and foreign literature of BPR, elaborated the

necessary theory of BPR, to lay a theoretical foundation for further study; Then based

on China Merchants Bank development strategy and the Process Bank construction,

analyzing the conceive and plan of China Merchants Bank accounting business

process reengineering; Under the guidance of the basic principles of China Merchants

Bank business process reengineering, introduced the technical support from IBM,

analyzing and diagnosing the traditional accounting business processes of China

Merchants Bank and founding problems, radically re-designing the accounting

counter business process and organizational structure; Then elaborated the

implementation plans and safeguards of accounting business process reengineering, to

explore the changes of the risk controlling factors which brought about by the new

p roc ess. Finally, evaluating the expectcd cffect of tlic China Merchants Ba nk

accounting business process reenginecrinu.

Keywords: China Merchants Bank; BPR; Accounting Processes; Centralized

Operation Platform